This Privacy Notice for Clario ('we', 'us', or 'our), describes how we and why we might access, collect, store, use, and / or share ('process') your personal information when you use our services ('Services'), including when you:

Visit our website at www.clariocreative.co.uk, or any website of ours that links to this Privacy Notice and / or engage with us in other related ways, including any sales, marketing, or events.

We take data protection very seriously and we are committed to protecting personal information. This Privacy Policy describes how we handle personal information collected through our website, www.clariocreative.co.uk, and by any other means.

It is our policy to collect / handle only the minimum information required in order to fulfil our contractual arrangements. If you believe we have collected excessive information, please contact hello@clariocreative.co.uk to raise any concerns you may have.

In this Privacy Policy, personal information is sometimes called "personal data". We sometimes collectively refer to handling, collecting, protecting or storing personal information as "processing".

We only collect personal data from you to fulfil our contractual arrangements. You can refuse to provide this information but this may mean we are unable to provide you with the services and benefits you want from us.

Personal information is anything that enables someone to be identified or identifiable, e.g. name, address, email address, company name, job title, telephone number, or IP addresses.

Below are some examples of the personal information we deal with:

1. Contacting us for further information
2. Using the contact form within our website
3. Personal data supplied by out clients in order for us to distribute a mailing
4. Provide us with business cards or other contact information

Our website may link to third-party sites not controlled by us and which do not operate under our privacy practices. When you link to third-party sites, our privacy practices no longer apply. We encourage you to review each third-party site's privacy policy before disclosing any personally identifiable information.

We do not intend to collect special category (also known as sensitive) personal information through our website, unless we are legally required to do so. Examples of special category information are as follows: race and ethnic origin, political opinions, religious or philosophical beliefs, trade union membership, physical or mental health, genetic data, biometric data, sexual life or sexual orientation, and criminal records.

We ask that you do not provide us with special category personal information when using our website.

This website serves font files from and renders fonts using Google Font and Adobe Fonts. To properly display this site to you, these third parties may receive personal information about you, including:

1. Information about your browser, network, or device
2. Information about this site ad the page you're viewing on it
3. Your IP address

Our website is hosted on Webflow. Webflow collects personal data when you visit this website, including:

1. Information about your browser, network, and device
2. Web pages you visited prior to coming to this website
3. Web pages you view while on this website
4. Your IP address

Webflow uses this data to operate the website, and to protect and improve its platform and services. Webflow analyses the data in a de-personalised form.

This website collects personal data to support site analytics including:

1. Information about your browser, network, or device.
2. Web pages you visited prior to coming to this website
3. Your IP address

Additionally, analytics may include details about how you use this website, such as:

1. Clicks
2. Internal links
3. Pages visited
4. Scrolling activity
5. Searches
6. Timestamps

We share this information with Webflow, our website anaytics provider, to gain insights into the site traffic and user activity.

You can see our Cookie Policy via our website: www.clariocreative.co.uk/cookies.

We receive personal information on individuals when we are instructed to undertake direct mail activities on our clients' behalf. We then use this information as instructed by our clients, including sharing data for checking or mailing distribution as requested by our clients.

We do not use personal information for:

1. Any other purpose
2. Share the information with anyone else
3. Sell this information to third parties
4. Transfer or store information outside of the EEA

We process personal information as part of undertaking a contract for example a client contract, to satisfy any legal obligations to which we are subject, to satisfy our legitimate interests in the effective delivery of information and services to you and in the effective and lawful operation of our businesses (where this does not interfere with your rights), and / or when you have agreed to us processing your personal information.

We have implemented generally accepted standards of technology and operational security in order to protect personally identifiable information from loss, misuse, alteration or destruction.

Only authorised persons are provided access to personally identifiable information and as such individuals have agreed to maintain the confidentiality of this information.

Although we use appropriate security measures once we have received personal data, the transmission of data over the internet, this includes through email is never completely secure.

We endeavour to protect personal data, but we cannot guarantee the security of data transmitted to or by us.

We may share personal information to third parties under the following circumstances:

1. When explicitly requested to do so by you
2. When required to mail publications materials as requested by you
3. For regulatory compliance purposes and / or
4. As otherwise set out in this privacy policy

We may also disclose supplied personal information to law enforcement, regulatory and other government agencies and to professional bodies and other third parties, as required by and / or in accordance with applicable law or regulation. This includes disclosures outside of the country where you are located.

We will retain personal information only for as long as we need it, given the purposes for which it was collected, or as required to do so by law.

Normally, this means we will retain personal information relating to mailing projects for 6 months from the data of project completion.

Individuals have certain rights in relation to the personal information we hold about them. In particular, the right to:

1. Request a copy of personal information we hold about them
2. Ask that we update the personal information we hold about them, or correct such personal information that they think is incorrect or incomplete
3. Ask that we delete personal information that we hold, or restrict the way in which we use such personal information.
4. Object to our processing of their personal information, and / or
5. Withdraw their consent to our processing of their personal information, to the extent such processing is based on consent and consent I the only permissible basis for processing.

In the unlikely event that an individual contacts us about these rights we would direct them to the organisation that supplied the information to us. If an individual would still like to exercise these rights or understand if these rights apply to them, they should contact us via email on hello@clariocreative.co.uk.

We will not and do not use personal information for automated decision making or profiling.

Whilst we understand the importance of protecting children's privacy and we never knowingly collect or use personal information about individuals under the age of 18 for our mailing activities, occasionally we may use photographs of children in the documents we design. Where that is the case, we will always verify that appropriate permission has been granted to use the images.

If you have any questions or complaints about this Privacy Policy or the way your personal information is processed by us, or would like to exercise your rights set out above, please contact us by the following means:

Website Form: www.clariocreative.co.uk/contactus
Email: hello@clariocreative.co.uk

You also have the right to lodge a complaint with your local Data Protection Regulator, which in the UK is the Information Commissioner's Office (ICO). The ICO can be contacted by the following means:

Website Form: www.ico.org.uk/global/contact-us/email
Telephone: 0303 123 1113 (Calling within the UK)
Telephone: +44 1825 545 700 (Calling outside of the UK)
Post: Information Commissioner's Office, Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF.

We may update this Privacy Policy at any time by publishing an updated version on our website. So that you know when we make changes to this Privacy Policy, we will amend the revision date as seen at the top of this page. The new modified or amended Privacy Notice will apply from the revision date. Therefore, we encourage you to review this Privacy Policy periodically to be informed about how we are protecting your information.

Reading this Privacy Notice will help you understand your privacy rights and choices. We are responsible for making decisions about how your personal information is processed. If you do not agree with our policies and practices, please do not use our Services. If you still have questions or concerns, please contact us at hello@clariocreative.co.uk.