Last Updated: Sunday 27 April 2025
These Terms and Conditions ("The Terms") govern the provision of services by Clario, a company registered in the United Kingdom. ("We, "us", or "our"). By engaging us to provide graphic design, web development, or press and PR services, you ("The Client") agree to these terms.
These Terms apply to all services provided by us unless otherwise agreed in writing.
We will provide the services outline in the proposal, quotation, or agreement ("the Services") issued to the Client.
Any change to the scope of Services must be agreed upon in writing and may result in additional fees.
Fees for the Services will be specified in our proposal or quotation and are exclusive of VAT unless stated otherwise.
A 50% deposit is required before any work commences, with the remaining balance payable upon project completion or as per an agreed payment schedule.
Invoices are payable within 14 days of the invoice date. Late payments may incur interest at 5% of the total invoice cost per month.
Any additional project costs, such as stock imagery, fonts, or rush jobs, will be quoted separately to the Client for approval before proceeding further with the project.
The Client is entitled to (3) rounds of revisions as part of the agreed fee. Additional revisions will be charged at the hourly rate.
The Client is responsible for providing timely feedback and approvals to avoid delays in project timelines.
Once final approval is given, any further amendments may be subject to additional fees.
All intellectual property created by Clario during the provision of services will remain the sole property of Clario at all times, including after full payment is received.
Upon receipt of full payment, the Client is granted a non-exclusive, non-transferable license to use the final deliverables for their intended purpose. This license does not extend to any third-party materials (such as fonts or stock images), which remain subject to their original licensing terms.
Clario reserves the right to display completed projects for marketing purposes - including on our website, social media platforms, and other promotional materials - unless otherwise agreed in writing.
We will make every effort to meet agreed deadlines but are not liable for delays caused by circumstances beyond our control, including delayed feedback or approvals from the Client.
In the event of delay caused by the Client, we may adjust the timeline and fees accordingly.
If the Client wishes to cancel the project, they must provide written notice. Any deposit paid is non-refundable.
If the project is terminated after work has commenced, the Client will be invoiced for the work completed up to the date of termination. Payment must be paid within 14 days of the invoice date.
We reserve the right to terminate the agreement if the Client breaches these Terms or fails to make payments as agreed.
We are not liable for any indirect, consequential, or financial loss arising from the use of our Services.
Our liability for any claim arising from the provision of Services is limited to the fees paid by the Client for that specific project.
Both parties agree to maintain the confidentiality of any proprietary or sensitive information shared during the project.
This clause does not apply to information that is already public or must be disclosed by law.
Both parties agree to comply with GDPR and other applicable data protection laws.
We will only use the Client’s data as necessary to provide the Services and in accordance with our Privacy Policy.
These Terms are governed by the laws of England and Wales.
Any disputes arising under these Terms shall be subject to the exclusive jurisdiction of the courts of England and Wales.
These Terms constitute the entire agreement between the parties and supersede any prior agreements or understandings.
No waiver or modification of these Terms will be valid unless agreed in writing.